Handling Complaints. This short course is designed to help you understand why complaints arise and how to ensure that complaints are resolved following correct procedure. This course is 30 minutes CPD. Suitable for all members CPD = 0.5 hrs Please note that you need Adobe Reader (free download) to view this course. DEA Upskill Training - what is expected of the DEA This short course of 30 minutes is designed to provide you with basic information on why there is a need to undertake further training as a DEA and what the key changes will be for an energy assessor come April 2012. Suitable for all members CPD = 0.5 hrs Please note that you need Adobe Reader (free download) to view this course. As part of your up skill training and to continue working as a DEA post April 2012, there are some changes to the layout of the EPC report. This bite sized module gives you a simple description and understanding of what these changes are to be. This course is 30 minutes worth of CPD and may help you towards your up skill CBT exam. Suitable for all members CPD = 0.5 hrs Please note that you need Adobe Reader (free download) to view this course. Draught Proofing is something a DEA will need to know and understand as part of the changes come 1st April 2012 and our short 30 minute course will give you some extra information on what you need to know and what you need to look out for that may not be completely covered in your compulsory training. Please be advised these bite sized courses are to be used as study guides alongside the compulsory upskilling training as extra education material to help you pass your exams. They are NOT full CBT training and as they are regarded as extra learning, they can be used for CPD purposes. Suitable for all members CPD = 0.5 hrs Please note that you need Adobe Reader (free download) to view this course. This course is a refresher of construction of commercial buildings for commercial energy assessors, with additional information on issues that may prove problematic or difficult to understand.
Suitable for commercial energy assessors
CPD = 1.5 Hours
If you have ever wondered what it takes to step up from EPC plans to producing accurate floor plans to scale, then this course is for you. Not only will you brush up on your floor plan skills for EPC work, after taking this course you will be able to add floor plans to your property services and create an added income to your business as well as obtaining 2.5 hours of CPD if you are an energy assessor. This course is suitable for all. CPD = 2.5 hours. Please note that you need Adobe Reader (free download) to view this course. There is an alternative of a stand alone slide show that does not need any special software to view. A half hour “taster” course designed to help with effective customer service skills by face to face and telephone contact.
Suitable for all members.
This course is FREE.
CPD = 0.5 hours. This course is a full training course which on completion will give you the skills required to produce inventory reports for domestic properties. Suitable for those who are already working within the property industry.
Suitable for all members.
CPD = 5 hours.
This course is a refresher of your original DEA training, covering the following aspects:
- Introduction to EPC’s
- Property Description
- Property Age
Suitable for all DEA's
CPD = 2.5 hrs
This course is based on the construction and insulation and property elements topics and is designed as a refresher of your original DEA training.
Suitable for all DEA's
CPD 2.5 hrs
This RdSap refresher course covers everything you would have learnt in your original training on the following aspects: -Space heating -Water Heating -Renewable Technologies Suitable for all DEA's
CPD = 2.5 hours Calculating floor areas and room heights. A guide on calculating floor areas and room height measurements, written by Paul Walker, chairman of the Institute of Domestic Energy Assessors ( www.whatstheidea.org.uk) Suitable for all members. CPD = 2 hours. Please note that you need Adobe Reader (free download) to view this course. This course is designed to help you understand how you can make an impact or influence within your business using your own personal skills and using the “art of saying no” This course is for anyone who wants to change their attitude towards business and working relationships in a positive way.
Suitable for all members
CPD = 2hrs
A short course designed to help give guidance on how to manage book keeping more effectively.
Suitable for all members
CPD = 1.5 hours. This course has no multiple choice examination at the end.
Suitable for all members
CPD = 1.5 hours. Personal Security and Safety For Energy Assessors.
Suitable for all members
CPD = 2 hours.
This course has no multiple choice examination at the end.
Suitable for all members
CPD = 1.5 hours.
A short course designed to help give guidance on how to manage your DEA work more effectively.
Suitable for all members
CPD = 1.5 hours.
On this course we will be defining U values and R values in specific units of measurement. Suitable for all members CPD = 2.5 hours. Please note that you need Adobe Reader (free download) to view this course. A guide to the Contents and Objectives of the Energy Performance of Building Directives.
Suitable for all members
CPD = 2 hours.
The effects on our climate and how changes are being implemented.
(To be completed before moving on to “RENEWABLE ENERGY” Course (Part two).
Suitable for all members
CPD = 1.5 hours. Course to be taken after Part one - “Understanding the Environment and the need for Renewable energy”.
Suitable for all members
CPD = 2.5 hours. A course designed to understand the history of insulation, broaden the knowledge of certain types of insulation and how they are used.
Suitable for all DEA's
CPD = 2 hours.
A DEA’s guide to understanding the need for loft insulation in a domestic property.
Suitable for all DEA's
CPD = 1.5 hours. A DEA’s guide to why cavity wall insulation is needed and how it can be identified.
Suitable for all DEA's
CPD = 1.5 hours.
An Overview of the Data Protection ActA Guide of the DPA for Energy Assessors.
Suitable for all members
CPD = 1.5 hours.
The Property Misdescriptions Act 1991.
Suitable for DEA's
CPD = 2.5 hours.
If you have a website or intend to get one that you maintain yourself then this short course will explain how to make sure that search engines take notice of it. Prepared by a professional web developer from Arooney Web Design. Suitable for all members CPD = 1.5 hours. A look at Asbestos usage in residential and commercial properties in the UK, the history of asbestos, how it was used and the implications of hazardous asbestos.
Suitable for all members
CPD = 1.5 hours.
This presentation is designed to inform the ENERGY ASSESSOR of the dangers of asbestos, awareness of the presence of materials containing asbestos and minimum protection levels for themselves. This presentation is not intended for any person working directly with asbestos ON A DAY TO DAY BASIS.
Suitable for all members
CPD = 1.5 hours.
This course is essential for anyone working in the building industry to ensure the safety of yourself and others.
Suitable for all members
CPD = 1.5 hours.
Presented by David Halligan
Building Engineering Services H&V Eng.
Domestic Energy Assessor DipDEA, MIDEA
This course has been designed and written by Dave Halligan, A Heating Service Engineer in the Heating and Ventilation Sector.
Suitable for DEA's
CPD = 4 hours
Heating CPD This course helps to identify different types of flues, programmers, stats and controls for domestic heating systems, from the basics to the more obscure. Suitable for DEA's CPD = 2 hours. Please note that you need Adobe Reader (free download) to view this course. There is an alternative of a stand alone slide show that does not need any special software to view. Part one
A Guide to the most common types of Pre Fab housing still in existence.
Suitable for all members
CPD = 1.5 hours. A short course designed to help DEA’s understand thatch roof history and terminology.
Suitable for DEA's
CPD = 1.5 hours. A look at the history of windows and the common types of windows in current society.
Suitable for DEA's
CPD = 1.5 hours.
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